Privacy Policy

1. Introduction

Grey Vaultholm ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Policy describes the categories of information we may collect, how we use and share that information, and the choices available to you regarding your data.

By accessing or using our website, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly. This includes details submitted through contact forms, access requests, or correspondence, such as your name, email address, and any message content you choose to share with us.

Information collected automatically. When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and referring URLs, typically through cookies or similar technologies.

Information from third parties. We may occasionally receive limited information about you from analytics providers or other third-party services integrated into our website.

3. How We Use Your Information

We use the information we collect for purposes that may include:

Responding to inquiries and requests for access submitted through our forms; operating, maintaining, and improving our website and services; understanding how visitors interact with our content so we can refine our offering; communicating with you about updates, features, or administrative matters; and complying with applicable legal obligations.

We do not sell personal information to third parties.

4. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance functionality and analyse usage patterns. Cookies are small text files stored on your device that allow us to recognise repeat visits and gather aggregate usage data.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our website.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to respond to your request, our legitimate interests in operating and improving our website, and compliance with legal obligations.

6. Data Sharing and Disclosure

We may share information with trusted service providers who assist us in operating our website, such as hosting providers or analytics platforms, subject to confidentiality obligations. We may also disclose information where required by law, in connection with a legal proceeding, or to protect the rights, property, or safety of Grey Vaultholm, our users, or others.

In the event of a business transition, such as a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this Policy or a successor policy.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including satisfying any legal, accounting, or reporting obligations. When information is no longer required, we take reasonable steps to delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

As Grey Vaultholm operates within the EU and may use service providers located in other jurisdictions, personal information may be transferred to, stored, or processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which can include the right to access, correct, or delete your data, the right to object to or restrict certain processing, the right to data portability, and the right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to legitimate requests within a reasonable timeframe.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised effective date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page. We aim to address all reasonable inquiries in a timely manner.